Page 65 - Demo
P. 65

CUSTOMER TRANSPARENCY AT POINT OF SALE Reporting our progress towards A Better Tomorrow 65    At Lidl, we are dedicated to sourcing the highest quality products, and we work closely with our suppliers to ensure this commitment. We are very proud to have been recognised in a number of prestigious awards across our entire product range – from wines and spirits to everyday essentials and more. Over the last two years we have been awarded 558 awards for our products and ranges! In 2019 we received a total of 348 awards for our own brand products. Most notably, we received 22 awards in the prestigious Blas na hÉireann Awards, 33 products were awarded at the renowned UK Great Taste Awards and 39 products were awarded at the Irish Quality Food Awards. In 2020, although multiple awards were cancelled due to the pandemic, we were honoured to receive a total of 210 awards for our own brand products. We received 22 awards in the Blas na hÉireann Awards and 22 products were awarded at the UK Great Taste Awards. Special Diets We have also continued to expand our product range for alternatives diets such as vegan options and catering for intolerances such as lactose or gluten. Our dairy range now includes products with a lower lactose content. We also added a number of gluten-free and vegan products to our everyday range. Our special weekly offers that focus on healthy eating and special diets are also met with a very positive response every time we run them. We currently have 23 vegan food products in our everyday range & we expect to double that by the end of 2021.     558 Awards for own-brand products in 2019 and 2020 44 Awards 55 Awards 39 Awards       RESOURCES Protection of Ecosystems Animal Welfare Standards Environmental Protection: Supply Chain SUPPLY CHAIN Employment Related Supplier & Market Human Rights Development Corporate Environmental Management OPERATIONS Employee Responsibility Responsible Products CUSTOMER Transparency Social Value Responsible at Point of Sale Creation Communication        

   63   64   65   66   67